wk7 Frequently Asked Questions

wk7 accepts GCash, PayMaya (Maya), BPI, BDO, Metrobank, UnionBank, 7-Eleven (via payment reference), and Visa/Mastercard debit and credit cards. GCash is the most popular method among Filipino players due to its speed and convenience. All transactions are denominated in Philippine Pesos (PHP). wk7 does not currently accept cryptocurrency deposits.

The minimum deposit on wk7 is ₱100 for GCash and PayMaya. Bank transfer minimums may vary slightly depending on the bank's own transaction thresholds, but generally start at ₱200. There is no maximum single deposit limit enforced by wk7, though your payment provider's own daily limits apply. wk7 does not charge deposit fees; check with your payment provider for any fees on their end.

GCash withdrawals on wk7 are typically processed within 5 minutes during normal operating hours. In peak periods or when enhanced verification is required, processing may take up to 30 minutes. Bank transfer withdrawals to BPI, BDO, Metrobank, or UnionBank generally settle within 15 minutes to 3 hours, though some banks may take up to 24 hours. All withdrawal requests are subject to completed KYC verification.

The minimum withdrawal amount on wk7 is ₱200 for all payment methods including GCash, PayMaya, and bank transfers. There is no maximum withdrawal cap imposed by wk7 itself, but large withdrawals may require additional identity verification steps as part of wk7's anti-money-laundering compliance obligations. Withdrawals must be sent to a payment method that matches your verified identity.

wk7 does not charge platform-side fees on standard withdrawals. However, some payment providers — particularly certain banks — may apply their own interbank transfer fees. GCash and PayMaya withdrawals from wk7 are generally fee-free on the wk7 side. If you are unsure whether your bank charges receiving fees, check directly with BPI, BDO, Metrobank, or your relevant bank branch.

Common reasons for a delayed wk7 withdrawal include: incomplete KYC verification, an active wagering requirement on a bonus balance, a withdrawal amount that triggers enhanced due diligence review, or a temporary issue with the payment provider's system. If your withdrawal has been pending for more than 3 hours, contact wk7 support via live chat with your transaction reference number for an immediate status update.

The wk7 welcome bonus is automatically credited to new accounts upon completing your first qualifying deposit. Log in to your wk7 account, make a deposit of at least the minimum qualifying amount specified in the current promotion, and the bonus will be added to your account balance within minutes. Make sure you have read the bonus terms — including wagering requirements and game contribution rates — before opting in.

A wagering requirement (also called a rollover or turnover requirement) is the total amount you need to wager before bonus winnings can be withdrawn as real money. For example, a ₱500 bonus with a 20x wagering requirement means you need to place ₱10,000 in total bets before the bonus converts to withdrawable cash. On wk7, slot games typically contribute 100% toward wagering requirements, while live casino games may contribute at a lower rate.

Yes. All bonuses at wk7 have a validity period, which is stated in the individual promotion's terms. The typical validity window is 7 to 30 days from the date the bonus is credited. If you do not complete the wagering requirement within the validity period, the bonus and any winnings generated from it will be removed from your account automatically. Check your active bonuses in the account dashboard to track expiry dates.

Yes. wk7 runs a tiered loyalty program that rewards consistent players with points redeemable for cash, free spins, and exclusive reload bonuses. Players advance through tiers — Bronze, Silver, Gold, Platinum, and Diamond — based on cumulative wagering volume. Higher tiers unlock faster withdrawal processing, dedicated account managers, higher deposit and withdrawal limits, and invitations to exclusive wk7 promotions and seasonal events.